7 Ways Organizations Can Be Thoughtful Around DEI During the Pandemic

Dr. Nika White • May 12, 2020

With the state of the business world during the time of the global pandemic, it’s important that employers and organizations are thoughtful about navigating Diversity, Equity, and Inclusion (DEI).

As businesses make rapid changes and try to determine the new normal, an issue that’s arising is that they may not be allowing enough time for thoughtfulness in decision-making with a lens of DEI.

Speed can be one of the worst enablers of bias and have lasting effects. Fast decisions can hinder equitable spaces and inclusion.

We don’t want to move so fast in our business recovery efforts that we fail to implement positive outcomes from a DEI perspective.

So I ask organizations… Are you continuing to ask strategic DEI questions at every point?

Are you leveraging solid frameworks around every decision made to account for DEI implications?

In the same way that organizations are thinking about how their industries are changing and how they need to pivot to be relevant during this climate, DEI professionals are doing the same thing. To be a part of the solution, I invite you to reflect on the below reminders to keep an eye toward leading inclusively.

7 Best Practices for Being Thoughtful Around DEI During The Current Pandemic:

1. Encourage Leadership to Support and Relieve HR

There’s no doubt that HR has been inundated during these times. HR has been furloughing people, bringing people back on, and mitigating fast-moving changes that require their full attention.

In many organizations, HR actually does the work of DEI (in hiring, internal communication, and representation of the business). If HR is balancing a lot right now, it can cause the work of DEI to receive less attention or fall to the wayside. And right now, we actually need for DEI work to be amplified.

This might require organizations who value DEI to relieve their HR managers of their DEI responsibilities and shift or assign that work to other senior organizational leaders.

Organizational leaders, C-suite leaders, and managers can leverage this time to become more deeply involved in the work of DEI themselves.

They need to think, “How can we directly tell this story and narrative to amplify the value of DEI?”

It’s time to really shift and make the case for DEI in a new, relevant way. We need to be cognizant of the current HR professionals load and as leaders be willing to take on more.

2. Think of DEI Through a Remote Work Lens

Organizations are navigating work right now from a remote work perspective. And while some people will return to “business as usual” after this settles, this is now a time to consider entertaining new and different talents that haven’t been on our radar before.

The benefit is that remote work can actually open up work for underserved and underrepresented individuals.

Many individuals have now grown a comfort level to not having to be in the office. It could be from insecurities they have from invisible disabilities — maybe they don’t have comfort in face-to-face settings, but now they are proving to be more qualified and productive in a remote setting. Do we really need to change this for those individuals?

For workers who have been thriving in these current times, how can you continue to allow them to thrive if they have reached their stride in the remote working environment? Also, how can you cast the net even wider to attract talent that may be limited in their ability to commute?

For some companies, it might be valuable to hire remote workers who weren’t in the normal hiring pool before. They can access and utilize an additional pool of diverse talent.

There are some people who may live in rural areas and it might take them 1-1.5 hours to get to the next biggest city. Maybe they are caring for older parents or just never had the financial opportunity to leave their town. Companies can now be more thoughtful and flexible about remote work hiring.

On the other side, how can organizations be sure that their employees succeed post-turnover?

There are people losing their jobs because remote work is not an option for them or their company. This could be detrimental for people with a disadvantaged background. In these situations, businesses can provide services such as reskilling programs or severance packages.

Going forward, we will have to think of how to support remote work and how to insulate against any negative effects as well. The coming shifts with remote work will be extremely interesting in the business world, especially from a lens of DEI.

3. Over-Communicate with Empathy and Compassion

There’s no denying that empathy and compassion are both vital right now. Anytime we find ourselves in a period of time where there’s so much uncertainty — we need to over-communicate.

We must ensure that leaders and messengers on behalf of the company are thoughtful and considerate. There is value in those leaders demonstrating vulnerability and sharing how much they’re navigating and being impacted by this crisis. This allows others to know they are not alone and that moments of uncertainty abound.

A great example is Brian Chesky, CEO of Airbnb. They recently had to lay off ~25% of their workforce due to Covid-19. He wrote an authentic, transparent, and detailed email to his entire staff, as well as stressing his “unwavering commitment to diversity.”

You can read it here.

You must ensure you have a voice of authenticity, transparency, and truth. Authentic updates will be helpful and comforting in these times of uncertainty.

Organizational leaders should think through and ask questions like:

  • Which different groups will be impacted by this decision and how?
  • Is there a way to create a more equitable division of the impact?
  • Am I communicating any changes or shifts in an empathetic and inclusive way?

Keep asking strategic DEI questions at every point and encourage other leaders to do the same.

Set clear expectations so people know when, where, and how you are communicating updates.

For example: “Every Thursday, at the start of the day, we will have a round-up to share how the business is moving forward and check in with everyone.” Sharing this can be supportive so everyone knows there is a constant time of communication.

Lastly, part of this communication needs to be encouraging to keep morale and connection up.

4. Find Ways To Boost Job Security and Communicate That Security

People need a stronger sense of connectivity and comfort, especially as it relates to job security.

Some organizations might be thinking that they can’t communicate a high level of security because *they* don’t even know the reality.

The response in that situation is… if we are continuing to see the economy as a downturn, and organizations have to think of downturn in their workforce, then we need for those leaders to be very thoughtful in how that information is shared.

Otherwise, it can lead to the organization suffering from bias that is directly related to performance ratings.

A good rule of thumb right now is that organizations should give LESS weight to performance ratings that may have been in place before Covid.

One great example is schools. Because of the drastic shift in stay-at-home schooling, teaching, and the new scholastic environment in general, many schools are giving more leniency to grades and performance. Some are doing more Pass/Fail grading versus standard F to A or 0 to 100 scale. This gives people more space to still do work but allows space for the trauma and difficult times in regard to concentration and performance.

With the trauma that’s attached to what’s happening right now, it’s not fair to expect the same level of productivity and performance necessarily. Organizations need to be mindful of that and not expect employees to operate consistently at 100%.

5. Be Thoughtful in the Demographic Factors of Hiring and Firing

Right now, women and POC are very high on the unemployment list and getting hit the hardest by coronavirus. This fact is all over publications such as Harvard Business Review , NPR , and Marketplace.org.

Organizational leaders should be asking questions like: “Which different groups will be most impacted by this decision and how? Is there a way to create a more equitable division of impact?”

This means that if we are considering DEI, it behooves organizations to make sure that they are making those terminations or reductions in staff decisions with thoughtfulness in the demographic factors.

We must be aware of what percentages are when you reduce part of those populations – especially when those communities have smaller networks.

This just magnifies what some could perceive as a lack of intentionality in recruiting and handling diverse candidates.

With an organization who wants to showcase leadership in DEI, optics are not everything, but they do create a narrative that people will gravitate to. If POC and women are the ones experiencing the most job loss, that will affect the optics of the company in the marketplace and public eye. Make sure you are thoughtful in the hiring and firing process through a strong lens of DEI.

6. Social Distancing Needs to be “Physical Distancing” and Not Cut Off Social Interaction

Social distancing is meant to be “physical” so the coronavirus can’t spread, but we don’t actually want to isolate ourselves from learning, interaction, and social connection.

I’m sure many studies will come out in the future of the effect on society and mental health in regards to social distancing.

I believe the language of “social distancing” has caused some people to perceive they need to cut off communication – but it’s really just communicating this physical distancing. We don’t want to encourage the negative effects of socially isolating people, and even though we are “physically distant” we must encourage ways to communicate and connect.

Organizations need to have established touchpoints with their employees, such as virtual social events, virtual check-ins, etc.

That means shifting all normal community events to virtual.

One way to do that is with Employee Resource Groups (ERGS).

I think ERGs are very important for creating community and network building. We can move these interactions virtually to Zoom or other online platforms. People with minority backgrounds often struggle with having to mask or “cover” in the workplace. Creating community can help people feel more connected and able to be authentic, which results in better performance in the workplace (and now the “remote” workplace).

A misnomer is that ERGs are only for those who are part of that population, but this is a great time for allies to connect as well. By moving virtually, there might be a lower barrier for entry for allies to enter into conversation, listening, and being in community with people of different backgrounds. By moving ERGs virtual, we can increase inter-community connection and learning.

7. The Power of Intersectionality

Lastly, we can shape more inclusive conversations with intersectional thinking. See my intersectionality whitepaper for a deep dive.

We must be aware of those unifying (and often unseen) identities such as people who are caregivers, people who are struggling with mental health, or dealing with grief.

I like to see people normalize conversations of inequities. People need tools to have difficult conversations right now around inequities, but right now, people are walking on eggshells about the future.

If people have strong thoughts about equality being compromised, are they willing to have that conversation in the public? Maybe not.

Leaders need to think of ways to shape intersectional work and encourage people to have these conversations to create a culture of listening and support.

For example, I’ve created specific tools for my clients. One says RESET and one says TELL ME MORE (tools that everyone gets to place on their desk drawer or on their person). Anytime they encounter an issue with diversity or equity, they can pull that card out and that card is their safe space to say— “we can assume positive intent” and have a dialogue around it.

People are so protective over their job security right now and we need these types of tools to shape inclusive conversations and continual learning. Don’t really on assumptions. Right now, you need to make sure that you are relating back to the lived experience of those you’re working with and view experiences through an intersectional lens.

Moving Forward to the Future

Times right now are intense, fast, and uncertain. This can cause organizations to make speedy decisions at a detriment to those underserved communities.

We must still find time to pause and think of the long term implications on DEI as a result of covid. We must recognize that our space and our work is going to look different.

In the long run, I hope this covid situation is going to lead employers to be more flexible with their work situations that can offer up opportunities to people like primary caregivers, those with disabilities, those who can’t commute to work because of lack of transportations.

If organizations are really thoughtful, this can be seen as a huge opportunity with talent acquisition efforts.

We can see the silver lining, create more opportunities, and leverage this experience as a benefit to be more inclusive.

How are you navigating these times? Feel free to share in the comments below.

By Nika White February 16, 2026
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By Nika White February 2, 2026
Culture doesn’t end when the meeting does. It lingers in the body long after the workday is over showing up in dinner conversations, sleep patterns, patience levels, and the quiet exhaustion people struggle to name. We often talk about culture in abstract terms: values, engagement, and belonging. But culture is experienced somatically. It’s how it feels to speak up. How it feels to make a mistake. How it feels to be seen—or overlooked. When work consistently requires people to brace, perform, or self-monitor, the cost doesn’t stay at work. It travels home with them. Reframe Culture is not what organizations intend. It’s what people absorb. And what people absorb shapes how they show up everywhere else. One Grounded Practice Ask yourself: “How do people likely feel at the end of a typical workday with me?” Not how you hope they feel. Not what the values statement says. What their nervous system might carry. This question alone can shift how leaders present themselves in small but meaningful ways. Closing Reflection What might change if culture was measured by what people carry home, not what’s written on the wall? Contextual Depth Signal This lens (culture as lived experience) is central to my work with organizations. When leaders begin here, culture change becomes less performative and far more honest. In the shift, Dr. Nika White
By Nika White January 26, 2026
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By Nika White January 20, 2026
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By Nika White January 12, 2026
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By Nika White January 6, 2026
Introductory Issue: A New Chapter (Formerly Inclusion Insider) For several years, Inclusion Insider held space for conversations that needed to happen—about equity, access, belonging, and accountability at work. That work mattered.
 And the world kept moving. What I’ve observed—across boardrooms, leadership teams, workplaces, and communities—is that the challenges leaders are facing now require more than language, policies, or frameworks alone. They require presence. Regulation. Discernment. A deeper understanding of what it means to remain human amidst accelerating change and frequent disruption. The Human Shift reflects the work I’m committed to now. This is not a departure from inclusion.
It is an evolution of it. What This Shift Is About We are living through an era of relentless technological acceleration, heightened expectations, increased pace, and mounting pressure. Strategy is abundant. Information is endless. What’s often missing is the capacity to move through change without bracing, numbing, or losing ourselves. The Human Shift exists to slow the moment just enough to ask better questions. Here, we explore: Leadership through the nervous system Culture through lived experience, not slogans Storytelling as a force for meaning, trust, and change The future of work through a human—not extractive—lens This is a space for sense-making, not soundbites.
 For integration, not urgency.
 For intentional shifts that actually endure. The Human Shift: A Manifesto We are not short on ambition.
 We are short on regulation. We are not lacking tools.
 We are lacking the capacity to use them wisely under pressure. The Human Shift is for leaders who understand that performance without presence is unsustainable. That culture without connection is brittle. That progress without humanity costs more than it gives. Here, emotional regulation is treated as leadership capacity.
Storytelling is treated as infrastructure.
Humanity is treated as a strategic advantage—not a soft add-on. This work honors the truth that the future will not be shaped by those who move the fastest. It will be shaped by those who can remain human while everything moves. That is the shift. What to Expect Here Each issue will offer: A grounded reflection on leadership, culture, or change Insight rooted in lived experience, not performance Language for what many feel but haven’t named Space to reflect—without pressure to “fix” or optimize Some weeks will feel reflective. Others will feel challenging. All are intended to support intentional movement rather than reactive motion. A Closing Reflection If you’ve felt the tension between who you’re expected to be and who you actually are at work…
If you’ve sensed that the next level of leadership requires less force and more presence…
If you’re curious about what becomes possible when we stop bracing and start grounding— You’re in the right place. This shift doesn’t happen all at once.
It happens one intentional shift at a time. In the shift,
 Dr. Nika White
By Nika White December 29, 2025
The holidays are often marketed as a time of joy, connection, and celebration. But for many women—especially Black women—this season can feel emotionally demanding, overstimulating, and quietly exhausting. Between workplace pressure, family expectations, financial stress, and the unspoken responsibility to “hold it all together,” the nervous system rarely gets a moment to rest. What we often call holiday stress is actually something deeper: emotional fatigue, chronic activation, and burnout layered on top of an already full year. At Nika White + Company, we believe the holidays don’t have to drain you. They can become a season of intentional softness, regulation, and repair. Why Holiday Stress Hits the Nervous System So Hard Burnout doesn’t start in December, but it often shows up more loudly then. As explored in our Boundless™ Holiday Nervous System Glow-Up guide , the end of the year intensifies triggers already present throughout the year: over-giving, people-pleasing, emotional labor, and survival-mode leadership . When the nervous system stays activated for too long, the body and mind respond with irritability, exhaustion, brain fog, and emotional shutdown. This isn’t weakness. It’s biology. The nervous system is designed to protect us, but it also needs signals of safety, rest, and regulation to function well. Burnout Is Not a Personal Failure—It’s a Signal One of the most harmful myths about burnout is that it’s an individual problem. In reality, burnout is often a response to prolonged pressure without adequate support, boundaries, or recovery. During the holidays, this can show up as: Feeling resentful while still saying “yes” Guilt around resting or spending less Emotional overload in family spaces The pressure to be the “strong one” at work and at home Our work reminds women that strength does not require self-abandonment. Regulation is not indulgent—it’s essential. Micro-Practices That Create Real Relief Sustainable healing doesn’t require a retreat or a complete lifestyle overhaul. Often, it starts with small, intentional nervous system practices that signal safety and choice. From the Boundless™ Holiday Nervous System Glow-Up Guide , a few foundational practices include: Boundary scripts that protect your energy without explanation Leaving early as an act of emotional self-respect Joy-first mornings, even if they last only seven minutes Embodied “no” check-ins, trusting the body’s cues before the mind overexplains Return-to-self breathing, grounding the body when overwhelm rises These practices aren’t about perfection. They’re about permission—permission to choose yourself without apology. This Is What a “Soft Season” Really Means Softness is often misunderstood as weakness. In reality, softness is a regulated nervous system, clear boundaries, and leadership that doesn’t cost you your health. A soft season means: Releasing the need to perform wellness Letting rest be restorative, not earned Choosing aligned generosity instead of guilt-driven overgiving Allowing joy without shrinking yourself to make others comfortable As our guide affirms: Softness is power. Regulation is liberation. How Nika White + Company Supports Healing Beyond the Holidays At NWC, we don’t just talk about burnout; we help individuals, leaders, and organizations address it at the nervous-system level. Through keynote experiences, coaching, and the Boundless™ ecosystem, we support: Burnout recovery and emotional regulation Sustainable leadership and workplace well-being Identity-safe spaces for Black women to rest, heal, and lead differently Long-term nervous system resilience, not just seasonal coping The holidays are often the moment people realize something needs to change. We help ensure that change lasts well into the new year. If this season has left you tired instead of fulfilled, overwhelmed instead of grounded, consider this your invitation to do things differently. This can be your soft season. And you don’t have to navigate it alone.
By Nika White December 29, 2025
High-stress seasons are inevitable. End-of-year deadlines, staffing shortages, organizational change, economic pressure — at some point, every team enters a “crunch time.” What separates great leaders from overwhelmed ones isn’t the absence of stress, but how they respond to it. In moments of pressure, teams don’t just look to leaders for direction — they look to them for regulation. Your nervous system becomes the reference point for everyone else. Stress Is Contagious — So Is Calm When stress is high, emotional states spread quickly. A reactive email, a tense meeting, or a visibly overwhelmed leader can ripple through an entire organization. On the flip side, a grounded, regulated leader can stabilize a team even when circumstances are challenging. Great leaders understand this: How they show up emotionally matters just as much as what they say or do. Emotional regulation isn’t about suppressing feelings or pretending everything is fine. It’s about recognizing internal stress responses and choosing intentional, values-aligned behaviors — especially when pressure is high. What Emotionally Regulated Leadership Looks Like During Crunch Time During high-demand periods, strong leaders consistently demonstrate a few key behaviors: They pause before reacting Instead of responding impulsively, regulated leaders take a breath, assess the situation, and respond thoughtfully. This creates psychological safety and prevents unnecessary escalation. They communicate with clarity and calm Stress often leads to rushed, unclear, or emotionally charged communication. Great leaders slow down, set clear expectations, and speak in ways that reduce confusion rather than amplify it. They normalize stress without normalizing burnout Acknowledging that things are hard builds trust — but regulated leaders also model boundaries, encourage rest, and avoid glorifying exhaustion as a measure of commitment. They stay connected to their values Pressure can pull leaders into fear-based decision-making. Emotionally regulated leaders stay anchored in their values, even when outcomes feel uncertain. They support the nervous systems of their teams This might look like flexibility, realistic timelines, space for check-ins, or simply consistent leadership presence. These small actions signal safety and stability. Why Emotional Regulation Is a Leadership Skill — Not a Personality Trait Many leaders believe emotional regulation is something you either have or you don’t. In reality, it’s a skill that can be learned, strengthened, and practiced. When leaders develop emotional regulation: Decision-making improves Conflict decreases Trust increases Burnout risk lowers Teams feel safer, more engaged, and more resilient Especially during high-stress seasons, this skill becomes essential — not optional. How Nika White + Company Supports Leaders During High-Stress Seasons At Nika White + Company, we help leaders and organizations move beyond survival mode. Our work focuses on building emotional intelligence, nervous system awareness, and sustainable leadership practices that support both performance and well-being. Through workshops, coaching, and strategic consulting, we help leaders: Recognize stress patterns before they escalate Build emotional regulation skills that last beyond “crunch time” Lead with clarity, compassion, and confidence — even under pressure Create healthier, more resilient team cultures High-stress seasons don’t have to result in burnout, disengagement, or breakdowns. With the right support, they can become moments of growth, trust-building, and stronger leadership. Because how you lead during the hardest moments is what your team will remember most.
By Nika White November 6, 2025
We live in a world that celebrates intelligence, speed, and efficiency. We build faster networks, smarter systems, and automated decisions. But in our obsession with external technology, we’ve overlooked the most powerful internal one—emotional regulation. The Moment the Room Lost Its Pulse A few years ago, I was facilitating a meeting with a leadership team in crisis. Tension was thick enough to cut. Voices sharpened, postures stiffened, and eyes darted around like searchlights. As I stood there, I could feel my own nervous system starting to match the room’s anxiety. My pulse quickened. My mind began preparing counterarguments and fixes. The energy was contagious. But then, instinctively, I did something different. I paused. I took a slow, grounded breath. I steadied my tone. I didn’t try to control the room—I regulated myself. Within moments, something shifted. The energy began to soften. The volume dropped. People started breathing again. That day, I realized something profound: The most powerful person in the room isn’t the one who speaks the loudest—it’s the one whose nervous system is the most steady. We’ve Been Measuring the Wrong Technology We tend to think of leadership as a cognitive exercise—a matter of decisions, strategy, and intellect. But if you strip away the titles and spreadsheets, leadership is fundamentally emotional. It’s a continuous exchange of energy between people. Every organization runs on an invisible emotional code. Leaders write this code daily—through their tone, their presence, and their ability to remain calm under pressure. When that code is corrupted by reactivity, fear, or ego, systems break down. When it’s stable, clear, and compassionate, systems thrive. So let’s call it what it is: Emotional regulation isn’t self-help. It’s system design. The Science of Stability Neuroscience tells us that when we regulate our emotions, the prefrontal cortex—the part of the brain responsible for empathy, creativity, and decision-making—stays active. When we don’t, the amygdala hijacks us, sending us into fight, flight, or freeze. Organizational psychology backs this up. Studies from Harvard and MIT indicate that emotionally stable leadership is associated with up to 40% higher team resilience and performance. And emotional contagion theory explains why: emotions spread faster than information. A dysregulated leader transmits anxiety. A regulated leader transmits calm. This is why I developed The Emotional Power Trifecta™: Regulation → Resilience → Authority. Regulation is your ability to stabilize your emotional state in real time. Resilience is how quickly you recover from disruption. Authority is the grounded confidence that follows—leadership that commands respect without demanding control. When practiced intentionally, this trifecta becomes a leadership technology that can be taught, measured, and scaled. The Ripple Effect of Regulation At one of my client organizations—a large manufacturing company—a senior leader was navigating a period of restructuring and layoffs. Morale was low. Fear was high. Instead of reacting from that fear, she began each meeting with a minute of silence. No slides. No pep talks. Just a pause to breathe. That single act of co-regulation changed everything. Her team reported feeling calmer. Turnover dropped. When asked why they stayed, team members gave the same answer: “Because she made the uncertainty feel safe.” She didn’t fix the external conditions. She stabilized the emotional climate. That’s the kind of leadership our systems are starved for. Perspective Begins in the Body Perspective isn’t just a mental exercise—it’s a physiological one. Before we can understand another person’s experience, our nervous system has to feel safe enough to listen. When leaders are dysregulated—when they lead from reactivity, anger, or fear—they literally lose access to empathy. But when they’re grounded, they expand their field of perception. They can hold tension and difference without collapsing. This is the hidden dimension of emotional intelligence. It’s not just about thinking differently—it’s about feeling safely enough to think clearly. What if we stopped defining leadership by intellect and started defining it by nervous system capacity? Because every breakthrough in innovation, equity, and trust begins the same way—with a regulated body, ready to see the world from more than one perspective. The Emotional Epidemic Let’s be honest: we are living in an emotionally contagious era. Burnout is rampant. Division is rising. We scroll through fear and outrage and call it connection. Our collective dysregulation has become the background noise of modern life. If emotional chaos spreads faster than truth, then emotional regulation becomes an act of resistance—a radical form of leadership. Because regulation isn’t just personal—it’s contagious too. When one person steadies, others mirror that state. And slowly, systems heal from the inside out. Power, Rewired The future of leadership won’t be defined by who talks the most or works the hardest. It will be defined by who can stay calm enough to think clearly, listen deeply, and hold complexity without collapsing. When women lead with emotional authority, we don’t make power softer—we make it smarter. We make it safe. Because emotional regulation is not self-care—it’s system care. It’s the antidote to burnout, bias, and disconnection. It’s how we humanize power. So the question isn’t: Can we regulate? It’s: What becomes possible when we do? When we master our emotions, we don’t just change how we lead—we change what leadership feels like. The future belongs to the emotionally regulated. Closing Reflection In an age obsessed with artificial intelligence, perhaps the most transformative innovation will be authentic intelligence—our capacity to stay grounded, empathetic, and coherent in the midst of chaos. Because no algorithm can regulate emotion. Only a human being can do that. And when we learn how, we don’t just advance technology—we evolve it. Emotional regulation is the future of sustainable leadership—and it’s a future we can build together. If this message resonates with you, if you’re ready to lead from steadiness instead of stress, I invite you to connect with our Emotionally Regulated Leader Community of Practice (CoP) —a space for leaders, innovators, and changemakers who are redefining power through presence. Together, we’re not just talking about emotional intelligence. We’re practicing it—systemically, courageously, and in community.