Beyond the Job Description: An Intentional Conversation on Belonging, Vulnerability, and Leadership with Dr. Roz Cohen
Recently, Dr. Nika White and Dr. Roz Cohen had a conversation that explored what it truly takes to build an engaging, inclusive, and thriving workplace. Their discussion went beyond surface-level solutions, diving into the core elements that create a sense of belonging and drive organizational success.
The Journey to People-First Leadership
Dr. Roz Cohen's path to becoming a chief people officer is a testament to the idea that a career isn't always a straight line. She began with aspirations of becoming a doctor, but a difficult organic chemistry class led her to pivot to psychology. Her experience as a resident advisor sparked a passion for student affairs, and she eventually transitioned into finance—a field in which she had no prior experience. This diverse background, which includes earning a Ph.D., has given her a unique perspective on the importance of human-centered leadership.
The "Engagement Trifecta": Thinking, Feeling, and Belonging
One of the key concepts they explored was the engagement trifecta, which Dr. Cohen broke down into three crucial components: thinking, feeling, and belonging. While many organizations focus on the feeling of inclusivity, they often overlook the intellectual engagement aspect. Dr. Cohen emphasized that to truly engage employees, companies must critically evaluate job roles to ensure they are intellectually stimulating. This means moving beyond a simple checklist of tasks and considering how each role can provide a sense of purpose and intellectual challenge.
Shared Accountability for Belonging
The conversation also highlighted the critical role of shared accountability in creating a workplace where everyone belongs. Dr. White noted that fostering a culture of respect and inclusion isn't just the responsibility of leadership—it's a shared effort. Dr. Cohen agreed, pointing out that organizations often fail to involve employees in this process. Both leaders agreed that direct conversations about individual needs and providing recognition are essential for building a supportive and connected workplace culture.
The Power of Vulnerability in Leadership
Both Dr. White and Dr. Cohen stressed the importance of vulnerability in leadership, contrasting it with traditional authoritative styles. Dr. Cohen shared her practice of being open about what she knows and what she doesn't know, which fosters genuine dialogue and builds trust. She recounted a compelling story from an interview at Bank of America Securities. When asked a question she didn't understand, she chose to be honest and ask for clarification instead of faking it. Her honesty impressed the interviewer and underscored the power of authentic vulnerability.
The conversation also touched on the need for organizations to rethink promotion criteria. They argued that leaders should be promoted based on their ability to manage and lead effectively, not just their technical skills. By promoting individuals who are willing to be vulnerable and who prioritize psychological safety, organizations can create environments where employees feel comfortable expressing challenges and are more productive.
Beyond Culture Fit: Embracing Cultural Add
Finally, the discussion delved into the potential biases of "culture fit." Dr. White pointed out that this concept can often favor those who conform to the dominant culture, hindering diversity. Dr. Cohen suggested a more effective approach: defining culture not by personal preferences but by behaviors that align with organizational values. They advocated for a shift toward "cultural add," a concept that values and celebrates diverse perspectives, ensuring that the organization is not just a reflection of itself but a richer, more dynamic collection of people and ideas.
Ultimately, this conversation was a powerful reminder that building a great workplace requires intentional effort, open communication, and a commitment from both leaders and employees to create a culture where everyone feels they belong and can thrive.
Intentional Conversations is a weekly podcast by Nika White Consulting that intersects diversity, equity, and inclusion dialogue with leadership and business. Click here to register to attend the live sessions each Friday from 11 a.m. to 12 noon EST. You may also search archives to view replays of past episodes, or you can listen to the Intentional Conversations Podcast on your favorite platform.









