Diving Deep into Intentional Diversity and Inclusion with Dr. Nika White and Elise Ahenkorah
The digital air crackled with anticipation as Dr. Nika White warmly welcomed participants from across the globe to another insightful episode of Intentional Conversations. This time, she was joined by the dynamic Elise Ahenkorah, an award-winning belonging strategist and change management leader, whose very presence promised a rich and nuanced discussion. As Elise shared her background as a first-generation Canadian with Ghanaian roots, it became clear this wouldn't be just another surface-level chat about diversity, equity, and inclusion (DEI). This was a journey into the intentionality behind creating truly equitable and inclusive spaces.
Elise's path into DEI was particularly compelling. Originally setting her sights on human rights law, her focus shifted from reacting to discrimination to proactively preventing it within the workplace. This foundational desire to build inclusive environments from the ground up set the tone for a conversation brimming with strategic foresight.
Navigating the Global Landscape of DEI
The conversation quickly delved into the complexities of crafting and implementing global DEI strategies. Elise astutely highlighted the critical need for organizations to be acutely aware of cultural nuances and diverse legal frameworks across different regions. She offered a thought-provoking perspective, contrasting the progress she's observed in Canada and Europe with what she perceives as a regression in the United States. This global lens underscored the fact that DEI isn't a one-size-fits-all endeavor.
Elise emphasized the indispensable collaboration required for successful DEI implementation. She painted a picture of legal teams, executive leadership, DEI professionals, and communications experts working in concert. This synergy is crucial not only for navigating legal complexities and securing buy-in but also for effectively communicating the value and impact of DEI initiatives. Her academic grounding in law and international relations has clearly equipped her with a powerful toolkit to navigate these intricate landscapes, mitigating risks while fostering genuine inclusion.
Measuring What Matters: The Evidence-Based Approach to Belonging
Moving beyond broad strategies, the discussion focused on the crucial aspect of measuring belonging within the workplace. Elise championed an evidence-based approach, advocating for the use of tools like the "belonging pulse assessment" in conjunction with qualitative data gathered through listening sessions. This dual approach provides a more holistic understanding of the employee experience.
Crucially, both Elise and Dr. White emphasized that these assessments shouldn't be viewed with apprehension. Instead, they should be embraced as valuable opportunities to identify both strengths and areas ripe for growth. Dr. White astutely pointed out that data allows organizations to acknowledge their progress and establish realistic, achievable goals for continued improvement.
From Surface-Level to Systemic Change: Strategic DEI Integration
The conversation then shifted to the critical transition from performative DEI activities to deep-rooted systemic change. Elise and Dr. White underscored the power of focus, urging organizations to prioritize a few key initiatives and execute them exceptionally well, rather than spreading themselves thin across numerous superficial efforts.
Elise offered compelling examples of how DEI can be seamlessly integrated into business operations. The concept of sensory-friendly hours at a food retailer and the use of AI software in pharmacies are tangible illustrations of how inclusive considerations can enhance customer experience and operational efficiency. Dr. White added a pertinent observation about organizations potentially dissolving formal DEI departments, suggesting that the work must then become embedded within core values and daily operations to maintain momentum.
The Linchpin of Leadership: Aligning DEI with Strategic Goals
Elise passionately articulated the vital importance of aligning DEI efforts with overarching strategic business objectives. This alignment is not just about ticking boxes; it's about ensuring the long-term viability and impact of inclusion initiatives. She stressed the foundational role of trust, particularly during times of crisis, advocating for its integration into leadership development and core organizational values.
Her advice to leaders was clear: prioritize transparency, foster open communication, and provide tangible resources to support team members through periods of uncertainty. She also shone a light on the often-unsung heroes of change – middle managers – recognizing their crucial role in translating executive messages and providing on-the-ground support to their teams.
Navigating the Currents of Change: Equity and Inclusion as a Change Management Imperative
Drawing on her expertise in change management, Elise framed the implementation of equity and inclusion strategies through this critical lens. She highlighted the necessity of a structured approach, beginning with a thorough assessment of the organization's current state, followed by securing genuine buy-in from both executive leadership and middle management. This structured approach ensures that DEI initiatives are not perceived as add-ons but are strategically woven into the fabric of the business.
Elise also touched upon the evolving role of technology, specifically the integration of AI in advancing inclusion. From mitigating bias in talent acquisition to delivering personalized leadership development, AI offers powerful tools for creating more equitable systems. She concluded by noting a significant trend towards systems-driven inclusion work, emphasizing measurable results and sustained investments, drawing a compelling contrast between the successes of Costco and the recent challenges faced by Target.
This intentional conversation between Dr. Nika White and Elise Ahenkorah was far more than just a discussion; it was a masterclass in strategic, thoughtful, and impactful DEI. It underscored the importance of moving beyond rhetoric and embracing evidence-based practices, systemic integration, and unwavering leadership commitment to build truly inclusive and thriving workplaces for all. The journey into diversity and inclusion, as illuminated by these two insightful leaders, is an ongoing one, demanding intentionality, empathy, and a relentless pursuit of equity.
Intentional Conversations is a weekly podcast by Nika White Consulting that intersects diversity, equity, and inclusion dialogue with leadership and business. Click here to register to attend the live sessions each Friday from 11 a.m. to 12 noon EST. You may also search archives to view replays of past episodes, or you can listen to the Intentional Conversations Podcast on your favorite platform.









