Beyond the Surface: Unpacking Competency Checking and the Fight for Equity: An Intentional Conversation with Shari Dunn

Nika White • May 8, 2025

In a compelling conversation between Dr. Nika White and Shari Dunn, CEO of ITBOMB and author of Qualified: How Competency Checking and Race Collide at Work, a crucial dialogue unfolded, shedding light on the systemic barriers hindering equity and inclusion in the workplace. Dunn's multifaceted career, spanning law, journalism, executive leadership, and academia, provides a rich lens through which she examines these complex issues.


Dr. White initiated the conversation by inquiring how Dunn's diverse professional background shapes her approach to equity and inclusion. Dunn eloquently responded, drawing on a Maya Angelou quote about the value of the journey. She highlighted how her experiences as an attorney, journalist, and educator bring depth and a multidimensional perspective to her consulting work, emphasizing the importance of understanding boundaries and adult learning principles in fostering meaningful change.


The discussion then pivoted to Dunn's book, Qualified, and the intriguing intersection of competency checking and race at work. Dr. White, as a woman of color, immediately recognized the significance of this connection. Dunn explained that her motivation for writing the book stemmed from hearing consistent narratives from Black women and other women of color across various industries about the barriers they faced. These experiences, she noted, indicated a systemic issue rather than isolated incidents.


Dunn powerfully stated, "The very first line of the book is that Black women are the canary in the workplace coal mine. And they have been signalling for years that something is devastatingly worse." She argued that the inhospitable conditions faced by Black women ultimately create inhospitable environments for other minoritized groups as well. Her hope for readers is to gain a deep and concrete understanding of the what, the why, the how, and crucially, what to do about these issues.


Dr. White then prompted Dunn to define "competency checking." Dunn explained that it manifests primarily in three ways: the assumption of Black intellectual inferiority (rooted in historical context), the fear of Black leadership and authority (an "autoimmune level rejection"), and the constant quizzing and need for confirmation of knowledge. In essence, competency checking requires Black individuals, other people of color, and women to prove their knowledge at a higher and harder standard to secure, maintain, and advance in their careers.


Challenging the common misconception that the lack of Black representation in certain jobs is due to a lack of qualification or pipeline issues, Dunn presented a crucial counterpoint. She cited data indicating that Black individuals tend to have more education yet are often underemployed, meaning they are in jobs that do not align with their qualifications. This disparity highlights how competency checking acts as a barrier, preventing qualified individuals from progressing. Dunn emphasized that understanding the mechanisms of competency checking is vital for developing practical solutions, like dissecting loan discrimination or redlining to address housing inequality.


The conversation also delved into the phenomenon of imposter syndrome. Dunn offered a compelling reinterpretation, arguing that it is often a misidentification of the impact of systemic inequity. Drawing on the original research on impostor syndrome, which focused on upper-middle-class white women during a period of significant societal change, Dunn suggested that the feelings of insecurity are often a direct result of being in spaces where one is underrepresented and facing systemic biases like competency checking. She powerfully stated, "You have to figure out if the call is coming from inside the house or outside the house? And in the case of competency checking, it's coming from outside the house." By reframing these feelings as a response to external systemic issues rather than internal deficiencies, Dunn advocates for systemic change rather than solely focusing on individual self-talk.


The discussion then shifted to the broader societal backlash against diversity, equity, and inclusion initiatives, using the situation at Harvard University as a case study. Dunn critiqued the institution's initial response to attacks, suggesting that any concession, even the subtle renaming of a DEI center, emboldens those who oppose a just and equitable society. She argued for a firm stance against attempts to outlaw the language of diversity and equity, emphasizing that these efforts ultimately aim to dismantle any initiative supporting marginalized groups. While acknowledging Harvard's eventual pushback against executive overreach, Dunn underscored the complexity of the situation and the need for unwavering commitment to these principles.


Reflecting on how to equip young people to navigate competency checking, Dunn stressed the importance of historical grounding. Understanding that these biases are rooted in historical narratives, she believes, can help young people avoid internalizing these challenges as personal failings. She encouraged them to prepare themselves, build alliances across differences, and constructively call out instances of bias they witness.


In closing, the conversation touched upon the critical role of messaging and storytelling in advancing equity. Dunn emphasized the need for clarity and descriptive language that illuminates the complexities of intersectionality without relying solely on jargon. Drawing inspiration from James Baldwin's powerful and concise articulation of the Black American experience, Dunn underscored the importance of communication that resonates deeply and leaves no room for denial.



This insightful dialogue between Dr. Nika White and Shari Dunn offers a vital framework for understanding the insidious nature of competency checking and its profound impact on individuals and organizations. By naming this phenomenon and dissecting its mechanisms, Dunn provides a crucial step towards dismantling systemic barriers and fostering truly equitable and inclusive workplaces.


Intentional Conversations is a weekly podcast by Nika White Consulting that intersects diversity, equity, and inclusion dialogue with leadership and business. Click here to register to attend the live sessions each Friday from 11 a.m. to 12 noon EST. You may also search   archives to view replays   of past episodes, or you can listen to the Intentional Conversations Podcast on your favorite platform.

Read more from The Human Shift on Substack, where I share long-form essays on leadership, culture, and how we work and live.

Share this Content:

By Nika White August 17, 2026
Most leaders spend a lot of time thinking about what they're going to say. They prepare for difficult conversations. They organize their thoughts. They choose their words carefully. All of that matters. But long after people forget the details of the conversation, they usually remember something else. They remember how they felt. Did they leave feeling encouraged? Did they leave feeling smaller? Did they leave feeling trusted? Did they leave feeling like they had to be careful? Earlier in The Human Shift, we explored the idea of leadership aftermath. What people carry after interacting with you shapes culture in ways that are easy to overlook because they happen quietly. Most leaders don't intentionally create emotional tone. They create it anyway. A Reframe Every interaction leaves something behind. The question isn't whether you're shaping the emotional climate. It's what you're leaving in it. One Simple Practice At the end of your next one-on-one meeting, don't evaluate what you said first. Instead ask yourself: "If I were on the other side of that conversation, how would I describe how it felt?" Notice what comes to mind before you analyze it. What This Looks Like In Practice A leader finishes a performance conversation feeling relieved because she finally addressed a difficult issue. Later that day she asks herself how the conversation may have felt for the employee. She realizes she spent most of the meeting explaining expectations and very little time asking questions. The next conversation feels different because she changes the experience, not just the message. Question to Consider When people leave a conversation with you, what do you hope they carry with them? In the shift, Dr. Nika White P.S. Think about a leader you've never forgotten. What do you remember most: what they said or how they consistently made you feel?
By Nika White August 10, 2026
Leaders often celebrate when complaints decrease. Concerns become less frequent. Questions slow down. Conflict seems to disappear. Sometimes that's a sign of growth. Sometimes it's a sign that people have stopped bringing things forward. Earlier in The Human Shift, When Teams Stop Telling You Things , we explored silence as a cultural signal. Silence is not always agreement. Sometimes it is adaptation. People learn what feels worth raising. What feels safe to discuss. What is likely to go nowhere. A Reframe A lack of problems does not automatically mean a healthy culture. One Simple Practice Ask someone you trust: "What is something people may be hesitant to tell me?" Listen without defending. What This Looks Like In Practice A leader notices fewer concerns being raised in meetings. Instead of assuming everything is fine, she creates space for honest conversation. What emerges isn't crisis. It's information that had simply been waiting for a safer place to surface. Question to Consider What information might be missing from the conversations you're having? In the shift, Dr. Nika White P.S. When people disagree with you, do they usually tell you?
By Nika White August 4, 2026
Many people end the day feeling exhausted. Their calendar was full. Their inbox was active. Their attention was constantly moving. Yet when asked what mattered most about the day, they hesitate. Activity and engagement are not the same thing. One creates motion. The other creates meaning. Earlier in The Human Shift, The Subtle Drift Into Disconnection, we explored how disconnection often develops through small moments. One of those moments occurs when activity becomes so constant that reflection disappears. A Reframe Being busy answers the question, "What did I do?" Being engaged answers the question, "What mattered?" One Simple Practice At the end of the day, ask yourself: "What was the most meaningful moment today?" Write down the answer. What This Looks Like In Practice A leader begins ending each workday with a short reflection. After a few weeks, she notices that the moments she remembers most are rarely the busiest ones. They're the conversations. The insights. The moments of connection. Question to Consider If someone asked what mattered most about your day yesterday, what would you say? In the shift, Dr. Nika White P.S. What is one meaningful moment from this week that you don't want to forget?
By Nika White July 27, 2026
Many leaders pride themselves on being available. Their door is open. Their inbox is monitored. Their phone is always nearby. The intention is usually good. But constant availability can create unintended consequences. People begin relying on immediate access instead of developing judgment. Leaders become increasingly interrupted. Everyone feels busy. Few people feel clear. Earlier in The Human Shift, When Responsibility Becomes Identity we explored how constant availability often grows from the belief that leadership means being accessible at all times. A Reframe Being available is not the same thing as being supportive. One Simple Practice Choose one part of your day where you are intentionally unavailable. Protect it. Use that time for thinking, reflection, or focused work. What This Looks Like In Practice A leader blocks ninety minutes each morning for uninterrupted work. Initially, people push back. Within a few weeks, team members begin solving more problems independently and bringing better questions when they do connect. Question to Consider What might your team learn if you were slightly less available? In the shift, Dr. Nika White P.S. What is one boundary you've been reluctant to establish?
By Nika White July 20, 2026
Trust rarely disappears overnight. Most of the time, it fades gradually. A missed follow-up. A rushed response. A concern that never gets revisited. A promise that seemed small at the time. People often think trust is built through big moments. In reality, it is shaped through consistency. Earlier in The Human Shift, The Weight of Unspoken Expectations, we explored leadership aftermath and what people carry after interactions. Trust is often built or weakened in those moments long after the conversation ends. A Reframe Trust is less about grand gestures and more about repeated experiences. One Simple Practice Think about one commitment you've made recently. Follow up on it today. Even if the update is simply: "I haven't forgotten." What This Looks Like In Practice A leader tells a team member she'll revisit a concern. Weeks pass. The concern itself becomes less important than the silence. When she circles back, even without a complete answer, trust begins to repair. Question to Consider What commitment have you made that someone may still be waiting on? In the shift, Dr. Nika White P.S. When someone earns your trust, what do they consistently do?
By Nika White July 13, 2026
Most leaders want to be understood. That's normal. The challenge comes when the need to be understood starts driving the conversation. You explain again. You provide more context. You clarify your intentions. You revisit the decision. And yet somehow, you still leave feeling misunderstood. Earlier in The Human Shift, The Stories We Tell Under Pressure, we explored how pressure shapes the stories we tell ourselves. One of the most common stories leaders carry is: "If people understood me better, this would be easier." Sometimes that's true. Sometimes the real issue is that understanding and agreement are not the same thing. A Reframe Being understood is valuable. Needing everyone to understand you can become exhausting. One Simple Practice The next time you feel the urge to explain yourself again, pause and ask: "Am I seeking clarity, or am I seeking validation?" Answer honestly. What This Looks Like In Practice A leader shares a decision with her team. A few people disagree. Her first instinct is to keep explaining the reasoning. Instead, she allows the disagreement to exist without trying to resolve everyone's discomfort. The conversation becomes more productive because she is no longer trying to manage every reaction. Question to Consider Where are you spending energy trying to be understood by people who have already heard you? In the shift, Dr. Nika White P.S. What's something you've been explaining repeatedly that may not need another explanation?
By Nika White July 6, 2026
One of the first signs that capacity is stretched isn't exhaustion. It's compression. Everything starts feeling equally important. Every email. Every request. Every conversation. Every decision. There is no hierarchy. Just urgency. Earlier in The Human Shift, The Cost of Constant Readiness , we explored how constant readiness changes perception. When the nervous system stays activated for too long, discernment becomes harder to access. The result is that everything begins competing for the same attention. A Reframe When everything feels urgent, the problem is often not workload. It's a lack of space. One Simple Practice At the beginning of your day, identify one thing that truly matters. Not three. Not five. One. Let that become your anchor. What This Looks Like In Practice A leader begins every morning reviewing a long list of tasks. By lunchtime, she feels behind. When she shifts her focus to identifying the most important outcome for the day, her decision-making improves and her stress decreases. The work doesn't disappear. The relationship to the work changes. Question to Consider What would happen if not everything deserved equal access to your attention? In the shift, Dr. Nika White P.S. What is taking up attention right now that may not actually deserve it?
By Nika White June 29, 2026
Many people think they're listening... What they're actually doing is waiting. Waiting to respond. Waiting to explain. Waiting to clarify. Waiting to prove they understand. We've all done it. The challenge is that people can feel the difference. When someone feels truly heard, their nervous system settles. When they feel managed, redirected, or rushed, something else happens. Earlier in The Human Shift, When Teams Stop Telling You Things, we explored how silence often becomes a cultural signal. Many people stop sharing because they've learned they are being heard only enough to move the conversation forward. A Reframe Listening is not gathering information. Listening is creating enough space for understanding to emerge. One Simple Practice In your next conversation, wait three seconds after someone finishes speaking before responding. Just three seconds. Notice what happens. What This Looks Like In Practice A leader receives feedback from a team member. Instead of immediately explaining her perspective, she pauses. The employee continues talking. What emerged in those few extra seconds was the actual concern. Not the polished version. The real one. Question to Consider How often are you listening to understand versus listening to respond? In the shift, Dr. Nika White P.S. When was the last time someone made you feel completely heard?
By Nika White June 22, 2026
Most leaders pay attention to what they're going to say. The agenda. The feedback. The decision. The update. What often gets overlooked is what people experience before any of those things happen. They notice your pace. Your energy. Your level of tension. Whether you seem rushed or grounded. Whether you're fully there or already thinking about the next meeting. Earlier in The Human Shift, Culture is What People Carry Home, we explored how culture is shaped by what people carry after interactions. Before people carry anything away, they're already responding to what they experience in your presence. A Reframe Presence isn't something you add to leadership. It is leadership. One Simple Practice Before your next meeting, pause for ten seconds before speaking. Take one slow breath. Notice your feet on the floor. Then begin. What This Looks Like In Practice A leader enters a meeting feeling rushed after back-to-back conversations. Instead of immediately jumping into the agenda, she takes a moment to settle herself. The meeting itself doesn't change dramatically. The experience does. People become less reactive. The conversation slows just enough to become more thoughtful. Question to Consider What do people experience when they enter a room with you? In the shift, Dr. Nika White P.S. Think about your last meeting. What do you think people felt from you before you even started speaking?
By Nika White June 15, 2026
Leaders often focus on effort. Working harder. Doing more. Giving more. But effort is not the only variable. Energy matters. The tone you bring into a meeting. The pace of your communication. The steadiness of your presence. Earlier in The Human Shift, The Body Knows Before The Mind Does, we explored how the body communicates before words. Energy is often what people remember most. A Reframe Leadership is not only what you do. It is what people experience in your presence. One Simple Practice Before your next interaction, ask: “What energy am I bringing into this?” Then adjust—slightly. Question to Consider What do people consistently feel after interacting with you? What This Looks Like In Practice In leadership and culture work, energy is one of the most overlooked drivers of performance and trust. It shapes how work feels—and how people engage. In the shift, Dr. Nika White P.S. If your team described your leadership in one word based on how it feels, what would they say?